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B360

Live Chat Support

Instant customer support through intelligent live chat solutions

Provide immediate assistance to your customers with our AI-powered live chat platform featuring real-time messaging and seamless agent escalation.

< 30s
Average Response Time
98%
Customer Satisfaction
24/7
Chat Availability
85%
First Message Resolution

Advanced Live Chat Features

Our live chat platform combines AI intelligence with human expertise to deliver exceptional customer support experiences.

AI-Powered Chat

Intelligent chatbots with human agent escalation for complex issues.

Instant Response

Real-time messaging with average response time under 30 seconds.

Multi-Platform

Seamless chat experience across web, mobile, and social platforms.

Advanced Analytics

Detailed chat analytics and customer satisfaction tracking.

Comprehensive Chat Solutions

From AI-powered automation to human agent support, we provide complete chat solutions.

Real-Time Messaging

Instant communication with typing indicators and read receipts

  • Live typing indicators
  • Message delivery status
  • File sharing
  • Emoji support
AI Chat Assistant

Intelligent bot handling common queries with human escalation

  • Natural language processing
  • Intent recognition
  • Smart routing
  • Learning capabilities
Agent Management

Efficient agent routing and workload distribution

  • Skill-based routing
  • Load balancing
  • Queue management
  • Performance tracking

Multi-Platform Chat Support

Provide consistent chat experiences across all customer touchpoints.

Website Chat

Embedded chat widget for your website

Mobile App

Native mobile chat experience

Social Media

Unified chat across social platforms

See Live Chat in Action

Experience the power of our live chat platform with real-time features.

Instant Connectivity

Connect with customers the moment they need help.

Secure Messaging

End-to-end encryption ensures customer data protection.

Performance Analytics

Track chat performance and customer satisfaction metrics.

Live Chat Metrics

Active Chats247
Response Time28s
Resolution Rate85%
Satisfaction Score4.8/5

Start Live Chat Support Today

Transform your customer service with instant messaging and AI-powered assistance. Provide the immediate support your customers expect.

100K+
Messages Handled
98%
Satisfaction Rate
<30s
Response Time
24/7
Availability

Ready to implement live chat support?

Transform your customer service with instant messaging and AI-powered assistance.