Our Mission
To empower businesses worldwide with exceptional customer support solutions that build lasting relationships, drive growth, and create meaningful connections between brands and their customers.
Vision
To be the global leader in customer experience solutions.
Purpose
Connecting businesses with their customers through exceptional service.
Impact
Driving business growth through superior customer experiences.
Our Core Values
These values guide everything we do and shape how we serve our clients and their customers.
Customer First
Every decision we make is guided by what's best for our clients and their customers.
Excellence
We strive for perfection in every interaction, constantly improving our services.
Innovation
We embrace cutting-edge technology to deliver superior customer experiences.
Integrity
We operate with transparency, honesty, and ethical practices in everything we do.
Our Journey
From a startup vision to a global leader in customer support solutions.
Company Founded
B360 was established with a vision to revolutionize customer support through global expertise.
First International Office
Expanded operations to Asia-Pacific region, establishing our first offshore support center.
AI Integration
Launched our AI-powered customer support platform, reducing response times by 70%.
Global Expansion
Opened offices across four continents, providing 24/7 coverage for enterprise clients.
Industry Recognition
Received multiple awards for customer service excellence and innovation in support technology.
50M Milestone
Successfully resolved over 50 million customer tickets with 98% satisfaction rate.
Global Presence
With strategic locations across four continents, we provide 24/7 support coverage worldwide.
Chicago
USA
Global Headquarters
Manila
Philippines
Asia-Pacific Hub
Bangalore
India
Technology Center
Dublin
Ireland
European Operations